If your payment has been declined or you are unable to use certain payment methods, there may be several reasons for this:
- Your creditworthiness assessment may have identified an increased credit risk.
- Some payment methods are subject to spending limits. However, you can use payment methods without limits, such as Paysafecard or instant bank transfer, at any time.
- Your bank may have declined the payment. Please contact your bank directly to clarify the reason.
- If you enter inconsistent information (e.g. an invalid address or a different account holder name), your payment may not be processed. Therefore, please ensure that all information you provide is accurate and complete.