Why are my unlocked content and/or VXCoins missing?

The content you have paid to unlock and your VXCoins will not be lost. They are always linked to the account on which they were unlocked.

Are you logged into the correct account?

If your paid content or VXCoins are not displayed, please first check whether you are logged into the correct account.

When logging in, pay close attention to:

  • Your correct username
  • Any possible typos
  • Correct capitalization